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  • Who We Are
  • What We Do
  • Why Choose Us?
  • Training
    • The Professional Tradesman©
  • Advice and Tips
  • Contact Us

Plumbing Business Basics© – 2 Day class

  • By admin
  • on June 5, 2019

A plumbing company logo and a business man? There are a lot of great plumbers. Are you also great at the business of plumbing? They are two different things. It takes many years to learn the trade and become...

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The Professional Tradesman© May 16 &17 2019

  • By admin
  • on May 6, 2019

This two day extensive training program for service technicians explores the proper procedures for running a routine service call, customer communication, and the right skills and mind set for a professional to interact with the customer. In this class,...

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Paying Plumbing Techs

  • By Keith Glass
  • on April 11, 2019

In the service plumbing industry hourly paid technicians is the norm. I will guess that 80% of the businesses pay hourly. Paying hourly a blessing and a curse. Labor is generally the largest expense of the business. When things...

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Are You Charging Enough?

  • By Keith Glass
  • on April 3, 2019

How did you establish your pricing? Generally it is a little less than what your last employer charged. Or, you called around town and a few would give prices on the phone for work site unseen. I’m really going...

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You’re The Manager!

  • By Keith Glass
  • on April 1, 2019

With any good company to be consistent, you need systems. Systems for everything: how you answer the phone, how you dispatch your techs, how you process your paperwork, how you do anything in your business. With systems everyone can...

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Another Year Gone

  • By Keith Glass
  • on October 10, 2018

I just looked up and wondered, where did it go? The year just started yet the kids are back in school. Where did this year go? You said, “I’m going to improve my business this year. I’m going to...

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Your Best Management Tool

  • By Keith Glass
  • on February 15, 2018

Many residential plumbing business owners don’t realize that one of their best management tools is their Profit & Loss Statement. This document is also called the Income Statement. The owners don’t realize what a fine tool this is because...

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Don’t Answer That Phone!

  • By Keith Glass
  • on January 30, 2018

Small contractors start out doing everything. They wear all the hats. Their title is “Chief Cook and Bottle Washer.” Since they just started this business they feel they cannot afford to pay a full time person to answer the...

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Why Are You in the Plumbing Business?

  • By Keith Glass
  • on January 29, 2018

I have often said that plumbers end up being business owners for two reasons. The first one is they thought they could do it better than the boss they were working for. The second reason is they had already...

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Employee or Sub-Contractor

  • By Keith Glass
  • on January 23, 2018

Plumbers have you considered making your employees 1099 sub-contractors? Some have toyed with that idea to save a lot of money. Just think; no payroll withholding, no FICA, no unemployment, no workers comp, and no benefits. That would yield...

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The Plumbers Coach™
  • Email
    KeithGlass@ThePlumbersCoach.com
  • Phone
    (727) 451-9160
  • Address
    Palm Harbor, FL 34683
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