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The Professional Tradesman© Oct 2-3, 2019

This two day extensive training program for service technicians explores the proper procedures for running a routine service call, customer communication, and the right skills and mind set for a professional to interact with the customer. In this class, participants will learn essential communication skills: listening, asking insightful questions and recognizing the power of non-verbal …

The Professional Tradesman© Oct 2-3, 2019 Read More »

The Professional Tradesman© May 16 &17 2019

This two day extensive training program for service technicians explores the proper procedures for running a routine service call, customer communication, and the right skills and mind set for a professional to interact with the customer. In this class, participants will learn essential communication skills: listening, asking insightful questions and recognizing the power of non-verbal …

The Professional Tradesman© May 16 &17 2019 Read More »

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2 Day Service and Communication Training

The Professional Tradesman© Join the other smart plumbers from Atlanta to Houston who have learned the right skill and mind set to be a true professional. The Professional Tradesman is a two day extensive training program that the results will be higher ticket averages, higher revenue, increased earnings, increased loyalty members, and more requests for …

2 Day Service and Communication Training Read More »

septic company, improve business, increase profit, the plumbers coach, personal business coach, improve sales, advice and tips for plumbers, Palm Harbor, Florida, FL, 34683, Keith Glass, financials, operations, staffing, leadership, 33602, Tampa Bay, Nashville, Houston, 30303 the plumbers coach, personal business coach, business consultant, improve sales, advice and tips for plumbers, Palm Harbor, Florida, FL, 34683, Keith Glass, financials, operations, staffing, leadership, 33602, Tampa Bay, Nashville, Houston, 30303

Who Works for Who?

You know there is a big difference between, “I need more people because my business is growing” and “I need people because I can’t keep the ones I have.” I was speaking with someone recently who said, “Yes I have the marketing and the phone rings constantly with new business, but I can’t find enough …

Who Works for Who? Read More »

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