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Read moreThe Professional Tradesman© Oct 2-3, 2019
This two day extensive training program for service technicians explores the proper procedures for running a routine service call, customer communication, and the right skills and mind set for a professional to interact with the customer. In this class,...
Read moreMarkup vs. Margin
There is a great deal of confusion among the populace concerning the terms markup and margin. I encounter it all the time. I guess the way we use the terms are also part of what makes them confusing. The...
Read morePlumbing Inventory Management
Plumbing inventory management is one area of the plumbing business that we do not spend a lot of time on. The parts are the necessary evil of doing a repair. We wish we didn’t need them. Some owners pay...
Read morePlumbing Business Basics© – 2 Day class
A plumbing company logo and a business man? There are a lot of great plumbers. Are you also great at the business of plumbing? They are two different things. It takes many years to learn the trade and become...
Read moreThe Professional Tradesman© May 16 &17 2019
This two day extensive training program for service technicians explores the proper procedures for running a routine service call, customer communication, and the right skills and mind set for a professional to interact with the customer. In this class,...
Read more2 Day Service and Communication Training
The Professional Tradesman© Join the other smart plumbers from Atlanta to Houston who have learned the right skill and mind set to be a true professional. The Professional Tradesman is a two day extensive training program that the results...
Read moreWho Works for Who?
You know there is a big difference between, “I need more people because my business is growing” and “I need people because I can’t keep the ones I have.” I was speaking with someone recently who said, “Yes I...
Read moreWhat is a plumber?
I just copied this from a friend’s page. It’s the best description I’ve seen yet. What is a plumber? A plumber is someone, who, like no other trades person, must know his trade along with everyone else’s. His day...
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