The Plumber’s Greatest Disappointment
Almost every day, I come across a tired plumber like you who decides to hang up the wrenches and retire. “I will just sell my business and that will be my retirement” you say. Then the greatest disappointment in...
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The Magic Number
What do you track on a daily basis? Probably the revenue brought in is first on the list. The money does pay the bills, but that is not all you should be tracking. Below are some items you should...
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Marketing Money
Years ago, a plumbing company would purchase the largest ad they could afford in the Yellow Pages and the phone would ring. As a matter of fact, many new plumbing companies would not open their doors until the Yellow...
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Your Business Sucks
This morning I got an inquiry through my website. The business owner was interested in Financials, Operations, and Staffing. Then there was the question, “What is your consultation rate per hour?” My response was “I really don’t have one,”...
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Managing Accounts Receivable
If you are a plumber, there are several great reasons to do residential service work. First, there is always a need. Every city and town have a wide variety of housing, from brand new to possibly over 100 years...
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Why Do You Work Here?
When is the last time you actually pulled up a seat, sat down, and talked with the people who work with you? What are their goals? Why are they working? And, why are they working for you? The answers,...
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What is Your Cash Flow Ratio?
Another year is basically in the books. If you own a plumbing company, this should have been your best year ever! There was more work that anyone could handle. If only we could find a few more plumbers so...
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10 Easy Steps to Success
Late Tuesday afternoon before Thanksgiving, I arrived home and my garage door would not open. After getting into the house, I investigated and found one of the springs on the door was broken. So, I called the company that...
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