I am encountering more and more plumbing companies whose owners are scared. I am not sure if it is scared of success, or scared of change, or scared of asking for help. Why do people with the dream of going into business, think that they know it all and can’t ask questions? A doctor goes […]

Scared Read More »

The Professional Tradesman© Oct 2-3, 2019

This two day extensive training program for service technicians explores the proper procedures for running a routine service call, customer communication, and the right skills and mind set for a professional to interact with the customer. In this class, participants will learn essential communication skills: listening, asking insightful questions and recognizing the power of non-verbal

The Professional Tradesman© Oct 2-3, 2019 Read More »

Scroll to Top