septic company, improve business, increase profit, The Professional Tradesman©, training program for plumbers the plumbers coach, personal business coach, business consultant, improve sales, advice and tips for plumbers, Palm Harbor, Florida, FL, 34683, Keith Glass, financials, operations, staffing, leadership, 33602, Tampa Bay, Nashville, Houston, 30303

The Professional Tradesman© is coming!

Mark Monday and Tuesday, November 6th and 7th, 2017 on your calendar now for The Professional Tradesman©. This two day class for rookie and seasoned technicians alike, will cover how to run a service call with tips on increasing your ticket average; communicating effectively with your clients, office staff, friends and family; the sequence of getting […]

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septic company, improve business, increase profit, The Professional Tradesman©, training program for plumbers the plumbers coach, personal business coach, business consultant, improve sales, advice and tips for plumbers, Palm Harbor, Florida, FL, 34683, Keith Glass, financials, operations, staffing, leadership, 33602, Tampa Bay, Nashville, Houston, 30303

Timeliness is next to Godliness

Would people say you are easily distracted, disorganized, self-centered, and generally inconsiderate? Many experts say that you fall into these categories if you are consistently tardy. There are several reasons why people are perpetually late. Some are like the absent-minded professor: They are in the distracted category, misplacing glasses and car keys getting lost, or

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septic company, improve business, increase profit, The Professional Tradesman©, training program for plumbers the plumbers coach, personal business coach, business consultant, improve sales, advice and tips for plumbers, Palm Harbor, Florida, FL, 34683, Keith Glass, financials, operations, staffing, leadership, 33602, Tampa Bay, Nashville, Houston, 30303

The Ultimate Customer Experience© Class

The Ultimate Customer Experience focuses on the mindset of SERVICE. Businesses need to be sure that everything that is said and done for the customer is done with the intent to give the customer extraordinary service. Most companies today simply “process” their customers through their systems. But “serving” your customers is a mindset of treating them well,

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